Conservation & Education
Videos on how to find a leak at your home
AWS Leak Guideline for Leaks at the MIP connection (fitting that connects the meter assembly to customer’s water line).
When Auburn Water discovers or responds to a leak at your meter and the leak is at the MIP fitting and the customer is not home, AWS as a courtesy will replace the defective part at no charge. Once repaired we will verify there is no leak at the repair. Please be aware there is no warranty for this work. Should a leak occur at this location in the future, the customer will be responsible for any water loss. if you wish a warranty you may contact a plumber to redo the repair at your cost.
If the customer is home, the customer will have two options:
1. To allow AWS to fix the MIP with the same terms mentioned above. The customer is responsible for any water loss.
2. Customer is responsible to have the repairs made themselves or hire someone to do it. By choosing this option, customer is responsible for any damage to the meter assembly during the repair and any water loss.