Pay Bill/Customer Portal
*******PLEASE READ BELOW BEFORE MAKING AN ONLINE WEB PAYMENT CONCERNING PAST DUE ACCOUNTS.*******
Auburn Water uses a third party provider to process our web payments.
Use your web ID number located at the top right of your bill to register or pay your bill at the link below.
Click here to pay your bill online or set up for auto-pay. You’ll be redirected to the auburnbillingdoc.net website.
IF YOUR PAYMENT IS PAST DUE, OR IS IN DANGER OF BEING DISCONNECTED, OR IF YOUR SERVICE HAS BEEN DISCONNECTED YOU MAY NOT WANT TO PAY ONLINE. Payments can take up to 2 business days to post. No reconnections will be done until payment post to your account.
If you are on the disconnect list, a $45 fee will be due along with the bill whether or not interruption occurs. If you have been disconnected two times in a twelve-month time frame, an additional deposit will be required.
Total amount due is as of your last billing statement and may or may not reflect recent payments or additional fees.
A $2 Fee applies to all web payments.