Pay Bill/Customer Portal

Pay Online:                          

**********PLEASE READ BELOW BEFORE**********

**********MAKING A ONLINE WEB PAYMENT**********

Auburn Water uses a third party provider to process our web payments.

Effective March 30, 2021, if you are an existing Web Payment customer, you must re-register your account using your web ID number at the new link below. We are using a different credit card processor. Thank you for your patience.

Click here to pay your bill online. You’ll be redirected to the website.

Payments online will post the next business day. E-Checks are not available yet. If your payment is due, or if your service has been disconnected or is due to be disconnected, you should NOT submit this payment. Instead, you should contact Auburn Water System for expedited payment options.

A $2 Fee applies to all web payments.

Pay in Person –

Auburn Water System, Inc., 3097 Locke Lane, Crestview, FL 325367206

Google Map

Pay by Automatic Bank Draft Contact our office to get the bank draft form or  look under the forms tab to sign up. There is no fee for this service.


Auburn Water System provides receipts for each transaction made in our office, be it by cash, check or credit card. If you pay by cash and you have any questions in the future regarding your account payment, you will need to provide a receipt for us to be able to help you. It is your responsibility to be sure you have your receipt with you when you leave our office after payment and to retain the receipt for your records..

Pay by Mail –

Auburn Water System, inc., 3097 Locke Lane, Crestview, FL 325367206

Drop Box

Drop box is located in front of our office at 3097 Locke Lane, Crestview, FL 325367206

Payments dropped off after 8:00 am will be processed the next business day.

For your protection, please do not put cash payments in the drop box.

PAY BY PHONE – Credit/Debit cards only.

A $2 fee applies to all phone payments.

Please call 850-682-3413 or 850-682-1258

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