Contact

Auburn Water System, Inc.
3097 Locke Lane
Crestview, FL 32536

(850) 682-3413 Phone
(850) 682-1258 Phone
(850) 398-6643 Fax

Hours of Operation:  7:30 am – 4:00 pm Monday – Friday ** Closed Every Other Friday**

Friday Closure Dates for 2026 – January 2, January 16, January 30, February 13, February 27, March 13, March 27, April10, April 24, May 8, May 22, June 5, June 19, July 3, July 17, July 31, August 14, August 28, September 11, September 25, October 9, October 23, November 6, November 20, December 4 and December 18.

Holidays that we are closed: 2026 – New Years Day, Martin Luther King, Jr. Day, President’s Day, Memorial Day, Independence Day (Observed on July 6th), Labor Day, Veteran’s Day, Thanksgiving Nov 26th at 11:30 – Nov 28th, Christmas Dec 24 at 11:30 – Dec 26.

The emergency after hours numbers for our office are the same as the daytime numbers. Press Option #5; however, should the phone system be out and an emergency occurs, a direct line to our after-hours answering service is (850) 478-2108.

General Manager – Mike Kapotsy
Operations & Maintenace Manager – Rick Laux
Administrative & Finance Manager – Julie Hooks
Customer Service Supervisor – Mary Chavis
Maintenance Supervisor – Richard Overstreet
New Construction Supervisor – Ricky Morgan

To send customer forms or applications email cs@auburnwatersystem.com