Hours of Operations: Monday – Friday 8:00am to 4:00pm

Phone Numbers: (850) 682-3413 or (850) 682-1258 Fax (850) 398-6643

05 2023 Certification letter

Water is Essential

At Auburn Water System, our constant goal is to provide you with a safe and dependable supply of drinking water. We want to explain the efforts we make to continually improve the water treatment process and to protect our water resources. We are committed to ensuring the long term quality of your water.

Water is essential to each of us every day, and also a limited resource. To ensure we have water for the future, we must rethink how we use water today

To email water service applications, send in forms, or ask any questions please email:


Board meetings are held on the third Monday of each month except for Jan and Feb, they will be the third Tuesday. The meetings begin at 6:00pm.

Holidays that we are closed: New Years day, Martin Luther King, Jr. day, president’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Nov 22 at noon – Nov 24, Christmas Dec 21 at noon – Dec 25. *(If a holiday falls on a Saturday, we will be closed the Friday before. If the holiday falls on a Sunday, we will be closed the Monday after.)

New resolutions adopted by the Board of Directors  can be found by clicking on the “Latest News” tab.

Online Forms are located under the Water Utility Services tab, then click the Residential tab, Commercial tab or Forms.

Privacy Policy

Identity Theft Program

Third Party Confidentiality Statement

Click here for water conservation tips

Community Notifications

Alert Okaloosa Emergency Alerting System Get alerted about emergencies and other important Okaloosa County events by signing up for our...

Rescission Notice

May 13, 2023 RESCISSION OF PRECAUTIONARY BOIL WATER NOTICE To:  Residents of Auburn Water System, Inc living in the...

Boil Water Notice

Precautionary Boil Water Notice What Should I do “No Precautionary Boil Water Notices at this time.”