3097 LOCKE LN CRESTVIEW FL 32536
Hours of Operations: Monday – Friday 7:30am to 4:00pm
Closed Every Other Friday
(See bottom of page for dates)
Phone Numbers: (850) 682-3413 or (850) 682-1258 Fax (850) 398-6643
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August 13, 2026
PRECAUTIONARY BOIL WATER NOTICE
A water main break has occurred in the area of 6924 Bill Lundy RD. __ which has necessitated turning off water to these customers in the affected area. Although the repair has been made, to assure the water is safe to drink, water samples for two consecutive days must be taken and tested to be sure the lines are clear from any bacteria. This precautionary boil water notice is for the customers of this area Only; No other customers of Auburn Water System, Inc are affected.
Therefore, as a precaution for customers of ONLY, 6924,6940,6979,6981,6999,7001,7010,6933 Bill Lundy RD._
We advise that all water used for drinking, cooking, making ice, brushing teeth, or washing dishes be boiled.
- A rolling boil of one minute is sufficient.
- As an alternative, bottled water may be used.
- You may draw water in a one-gallon clean container and add 10 drops of unscented bleach to the water, shake the container after the top has been replaced. Remove the cap and let the water stand for 30 minutes.
This “Precautionary Boil Water notice” will remain in effect until the problem has been corrected and a bacteriological survey shows that the water is safe to drink.
To run the tests and get the results back may take up to a week or so, although we hope to have them sooner.
We are very sorry for the inconvenience this causes you and your family. Our prime concern is to assure you that the water we provide to you is safe. Just as soon as we receive information from the lab confirming the water samples are clear, we will advise you.
Thank you for your understanding and cooperation. If you have any questions, please feel free to contact Auburn Water System at 850-682-3413.
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Water Shortage Warning Order
On February 11, 2026, the Governing Board of the Northwest Florida Water Management District
(District) issued a Water Shortage Warning Order 26-001 calling for voluntary reductions in water use for all water classes within the District.
Click on link below to view Water Shortage Warning Order 26-001
Water Shortage Warning Order 26-001
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If you receive this letter in the mail (see link below), this is not from Auburn Water and you are not required to complete the test kit and return anything. https://auburnwatersystem.com/wp-content/uploads/2025/08/2025_08_25_WaterQualityMail_Redacted-2.pdf
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https://auburnwatersystem.com/waterreport/ 2025 Consumer Confidence Report
If you are not receiving the email to view your bill, please try the following: 1. Whitelist any email ending in @billingdoc.net
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Water is Essential
At Auburn Water System, our constant goal is to provide you with a safe and dependable supply of drinking water. We want to explain the efforts we make to continually improve the water treatment process and to protect our water resources. We are committed to ensuring the long term quality of your water.
Water is essential to each of us every day, and also a limited resource. To ensure we have water for the future, we must rethink how we use water today
Online Forms are located under the Water Utility Services tab, then click the Residential tab, Commercial tab or Forms.
To email water service applications, send in forms, or ask any questions please email:
cs@auburnwatersystem.com
Board meetings are held on the third Monday of each month except for Jan and Feb, they will be the third Tuesday. The meetings begin at 6:00pm.
Friday Closure Dates for 2026 – January 2, January 16, January 30, February 13, February 27, March 13, March 27, April10, April 24, May 8, May 22, June 5, June 19, July 3, July 17, July 31, August 14, August 28, September 11, September 25, October 9, October 23, November 6, November 20, December 4 and December 18.
Holidays that we are closed: 2026 – New Years day, Martin Luther King, Jr. day, President’s Day, Memorial Day, Independence Day (observed on July 6th), Labor Day, Veteran’s Day, Thanksgiving Nov 26th at 11:30 – Nov 28th, Christmas Dec 24 at 11:30 – Dec 26.
New resolutions adopted by the Board of Directors can be found by clicking on the “Latest News” tab.
