3097 LOCKE LN CRESTVIEW FL 32536
Hours of Operations: Monday – Friday 7:30am to 4:00pm
Closed Every Other Friday
Phone Numbers: (850) 682-3413 or (850) 682-1258 Fax (850) 398-6643
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February 20, 2026
NOTIFICATION OF PLANNED OUTAGE
We are planning to make a repair on a main line tap on MONDAY, February 23,2026, starting at 9:00 AM on High Ridge Rd, which will necessitate turning off water to the customers in the affected area, 3980 HIGH RIDGE RD, 6165,6171,6177 CLEAR CREEK RD AND 6111,6125,6144,6150,6162,6168,6178,6179 MOCKINGBIRD HILL CT. ONLY. After the repair has been made and before water service is restored, we will issue a PRECAUTIONARY BOIL WATER NOTICE. To ensure the water is safe to drink, water samples for two consecutive days must be taken and tested to be sure the lines are clear from any bacteria.
If circumstances don’t allow us to follow the above schedule for this outage, you will receive notice of a new schedule for this work.
We are very sorry for the inconvenience this causes you and your family. Our prime concern is to assure you that the water we provide to you is safe. Thank you for your understanding and cooperation. If you have any questions, please feel free to contact Auburn Water System at 850-682-3413.
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Water Shortage Warning Order
On February 11, 2026, the Governing Board of the Northwest Florida Water Management District
(District) issued a Water Shortage Warning Order 26-001 calling for voluntary reductions in water use for all water classes within the District.
Click on link below to view Water Shortage Warning Order 26-001
Water Shortage Warning Order 26-001
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If you receive this letter in the mail (see link below), this is not from Auburn Water and you are not required to complete the test kit and return anything. https://auburnwatersystem.com/wp-content/uploads/2025/08/2025_08_25_WaterQualityMail_Redacted-2.pdf
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https://auburnwatersystem.com/waterreport/ 2024 Consumer Confidence Report
If you are not receiving the email to view your bill, please try the following: 1. Whitelist any email ending in @billingdoc.net
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Water is Essential
At Auburn Water System, our constant goal is to provide you with a safe and dependable supply of drinking water. We want to explain the efforts we make to continually improve the water treatment process and to protect our water resources. We are committed to ensuring the long term quality of your water.
Water is essential to each of us every day, and also a limited resource. To ensure we have water for the future, we must rethink how we use water today
Online Forms are located under the Water Utility Services tab, then click the Residential tab, Commercial tab or Forms.
To email water service applications, send in forms, or ask any questions please email:
cs@auburnwatersystem.com
Board meetings are held on the third Monday of each month except for Jan and Feb, they will be the third Tuesday. The meetings begin at 6:00pm.
Friday Closure Dates for 2026 – January 2, January 16, January 30, February 13, February 27, March 13, March 27, April10, April 24, May 8, May 22, June 5, June 19, July 3, July 17, July 31, August 14, August 28, September 11, September 25, October 9, October 23, November 6, November 20, December 4 and December 18.
Holidays that we are closed: 2025 – New Years day, Martin Luther King, Jr. day, President’s Day, Memorial Day, Independence Day, Labor Day, Veteran’s Day, Thanksgiving Nov 26th at 11:30 – Nov 28th, Christmas Dec 24 at 11:30 – Dec 26.
New resolutions adopted by the Board of Directors can be found by clicking on the “Latest News” tab.
